TERMS AND CONDITIONS: Your purchase, enrollment in and use of products, services and events ("Services") sold by Predenting. ("Predenting") and your access to predenting.com and their respective subdomains (the “Site(s)”) are subject to these terms and conditions (“Terms”). If You purchase a Service for use by another (for example, a parent purchasing for a child) these Terms govern both You and other(s) who use any Service you purchase (collectively, “You”). By accessing Site and/or purchasing and/or using Services, You agree to be bound by the Terms, which is an agreement between Predenting and You.
Children: Children under the age of 13 are not permitted to purchase or enroll in Services. Children may provide information to Predenting and participate in Services only with consent of a parent or guardian.
Service Fees: You agree to make full payment for Services in the amount(s) listed in your shopping cart, the Order Confirmation email You will receive or as communicated by Predenting representatives during registration. You must complete payment prior to commencing the Service.
Guarantee: Select Predenting Services offer an Admissions Guarantee which may qualify You for your money back or free repeat of the Service. Comprehensive Platinum Services are eligible for a guarantee offer. NOT ALL SERVICES ARE ELIGIBLE FOR A GUARANTEE. Admissions Guarantee is not a promise or representation by Predenting of any outcome and is solely an opportunity (where applicable) to qualify for money back or free repeat of the Service. Predenting does not guarantee acceptance to any school or residency program, invite to any interview or any other such outcome.
Information We Collect: Personal Data is any information about an individual from which that individual can be identified. Your name, address, phone number and email address are examples of personal data. It does not include data where the identity has been removed (anonymous data). We collect Personal Data from you in various ways, including when you visit the Site(s), create an account with us, purchase, enroll in and use our Services, schedule a free consultation, provide your contact information, participate in our social media communities, such as on Facebook, and when you send us feedback.
If your parent, school, employer or other third party purchases Services on your behalf, or if someone refers you to Predenting, such third parties may provide us with Personal Data about you, including your first name, last name and email address. We may also collect Personal Data about you from our business partners.
Use of Your Personal Data: We may use your Personal Data in the following ways:
For the purpose you provided personal data, for example to enroll you in one of our Services or respond to a specific inquiry;
To customize and personalize your learning experience to you;
To administer, support, improve and develop our business;
To send you information about Predenting products or services;
To send you information about products or services that may be of interest to you;
To allow you access to the Site to post your content or communicate with others; and
And as otherwise would be believed by a reasonable person at the point of collection.
Mobile Devices, Phone Calls and SMS: If you provide Predenting with a telephone number, such as when you purchase, enroll in or use Predenting Services, you agree that Predenting may contact you by telephone and/or text message utilizing automated technology at such telephone number(s). You understand that this consent is not required to purchase goods or services from Predenting.
Disclosure of Your Personal Data: We do not share your Personal Data with third parties for their marketing purposes. We may use your data to contact and follow up with you regarding our Services. We may disclose your Personal Data in response to legal process (i.e. a subpoena or warrant), to protect our rights, as otherwise required by law, or for the prevention or detection of a crime. We may share your Personal Data with trusted third parties who are delivering services to Predenting, including those who help deliver our Services, help us process transactions, such as charging your credit card when you make purchases, and otherwise help us operate our business. These third parties are not authorized by us to use your Personal Data except in connection with providing services to us. We may share your information with third parties that you have specifically designated as authorized to receive information from us.
If payment for your Service was made by a third party, Predenting may provide that third party with access to your Personal Data and other data.
If we sell our company or part of it, or our business enters into a joint venture with another business entity, we may disclose your Personal Data to our new business partners or owners who may then provide you with information about their products and services.
Your Ability to Choose: If you do not wish to continue receiving emails from us, you may unsubscribe by clicking on the unsubscribe link in our emails and following directions. If you do not wish to continue receiving SMS messages from us, text “STOP” to (805)931-6217. You may also direct us to stop marketing to you by emailing us at Andrew@predenting.com.
Transfer of Data Outside of Your Home Country: Your Personal Data will be held in the United States. Your Personal Data may also be stored, processed and accessed in other countries. You consent to the transfer of your Personal Data outside your country, including to the United States.
Security and Information Retention: We employ security measures to protect your information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. The Personal Data we obtain from students allows Predenting to deliver smarter, more efficient and more effective instruction.
Rev. April 2019
Cancellations and Refunds: Refunds are not available once a Service has ended. Refund policies vary by Service. Refunds may not be combined with free repeats under the Guarantee. To qualify for a refund You must provide us with an official list of schools you applied to via each application service, receipts of all the necessary payments to each school, and consent to us contacting every school on your behalf to inquire about your admissions status. You must also consent to a live view of your application portal. If your Service Fees were paid by a third party any refund due will be paid to that third party. In no event may a refund exceed the amount that Predenting received for the Service.
Cancellations: If you request a cancellation or refund by contacting us through our website or via e-mail within 60 hours of your initial purchase, we will provide a 100% refund for the Service. No other refunds are available.
Intellectual Property: All Services, Resources, Articles, Documents, Videos and the Site(s) are owned by Predenting and its licensors. Services are for your personal and non-commercial use only. You may not enroll in or use any Service for the benefit of any competitor of Predenting. Services may not be shared, re-sold, reproduced, re-published, modified, transferred or distributed in any way without Predenting’s prior written permission. All books, video, audio, text, questions, explanations, diagrams, images, animations and other content that You receive or to which You have access during your Service or through use use of the Site(s), regardless of medium or format, paid or unpaid, (collectively, “Service Content”), are protected by copyright law and belong to Predenting and its licensors. No information, strategies, tactics, or information You receive may be shared. You may not download, record, screenshot, copy or reproduce Predenting content in any way. You may not make any audio and/or video recording of any part of our Services or Resources. You may not attempt to decompile, reverse engineer, scrape or datamine Services. The trademarks, service marks, designs, and logos displayed on the Sites and in Services are the registered and unregistered trademarks of Predenting, You agree to pay for all legal fees and attorney fees Predenting incurs as a result of any harm or damages from violating any part of this agreement, and understand that Predenting may participate in criminal charges against You and ask for maximum punitive damages for any violation. Predenting's licensors and Third Party Sellers and may not be used without Predenting’s prior, written permission. Third Party Services are owned by such Third Parties and their respective licensors.
Services may include digital access to Service Content. Subject to your compliance with these terms and conditions, Predenting grants You a limited, personal, non-exclusive, revocable and non-transferable license to access content during the access period of your Service.
Links: You may be able to link from the Site to third party websites and third party web sites may link to the Site ("Linked Sites"). You acknowledge and agree that we have no responsibility for the content, products, services, advertising or other materials which may be provided by or through Linked Sites, even if they are owned or run by affiliates of ours. Links to Linked Sites do not constitute an endorsement or sponsorship by us.
User Content: If You submit comments, photos and other content to us (“User Content”) through Site(s), social media communities, survey responses, email or otherwise, You grant us an irrevocable, royalty-free, perpetual, transferable, license to use, modify, create derivative works from, publish, display and sublicense User Content, in whole or in part, in any format and on any platform either now known or hereinafter invented, and to associate User Content with your name and/or likeness. You are solely responsible for your User Content. You represent that You have the right to submit User Content to us and the right to grant us the license described above. You warrant that User Content, and our use thereof, does not and will not infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary or privacy right of any party or individual.
Copyright Policy: If you are a copyright owner or agent thereof and believe that content on the Site(s) infringes upon your copyright, please submit notice, pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512 ©) to our Copyright Agent with the following information: (I) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright; (II) a description of the copyrighted work that you claim has been infringed; (III) the URL of the location containing the material that you claim is infringing; (IV) your address, telephone number, and email address; (V) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (VI) a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Our Copyright Agent can be reached as follows:
Passwords: When You set up a Predenting account, You must choose a password. You are solely responsible for maintaining the confidentiality of your password and for any and all use of your account. You agree not to disclose your password to any third party. Predenting has the right to terminate your account for any reason at our sole discretion without notice to You.
Mobile Devices, Phone Calls and SMS: If You provide Predenting with a telephone number, such as when You purchase, enroll in or use a Predenting Service, You agree that Predenting may contact You about your Service and about other Services and opportunities by telephone and/or text message utilizing automated technology at such telephone number(s). You understand that this consent is not required to purchase goods or services from Predenting. If you wish to stop receiving SMS messages, text “STOP” to (805)931-6217.
Services may offer Content and features that are available via a mobile device. Standard messaging, data and other fees may be charged by your carrier. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.
Consulting Schedule and Changes: Service schedules are subject to change and/or cancellation. Predenting will notify You of any changes or cancellations. If an alternative Predenting Service does not meet your needs, Predenting will provide a full refund.
Personal Statement Consulting Policies: If You purchase a personal statement Service, your personal statement, including all drafts and communications are strictly confidential; there is a 100% privacy guarantee. If You need to cancel or postpone a consulting session, You must directly notify your consultant(s) at least 24 hours in advance. Failure to do so may result in a deduction of hours from your package, at Predenting’s discretion.
Interview Coaching Policies: If You purchase an interview Service, You and your interview coach(es) will plan a schedule that is mutually convenient. If a mutually convenient schedule cannot be reached, Predenting will provide a refund of unused Interview coaching hours. If You need to cancel or postpone a lesson, You must directly notify your interview consultant at least 24 hours in advance. Failure to do so may result in a deduction of the hours from your interview package, at Predenting’s discretion.
Technical Requirements: You will be responsible for meeting and maintaining the minimum technical requirements for your selected purchase in order to access certain features of your Service. Access to Services may require internet or telephone access, for which Predenting is not responsible.
Student Code of Conduct: Predenting may remove from Services students whom Predenting deems in its discretion to be disruptive to the learning environment, dangerous, have acted in a manner that shows lack of dignity and respect for coaches and/or Predenting, violated any intellectual property rights of Predenting or others, or have engaged in academic misconduct, such as violating confidentiality. Students removed from Services for violations of the Code of Conduct are not eligible for refunds.
Disclaimer and Limitation of Liability: SERVICES ARE PROVIDED “AS IS” AND PREDENTING DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. IN NO EVENT SHALL PREDENTING BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES, EVEN IF PREDENTING HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL PREDENTING’S TOTAL LIABILITY TO YOU EXCEED THE AMOUNTS PAID BY YOU FOR YOUR SERVICE.
Arbitration and Class/Collective Action Waiver
Any and all disputes arising from or related to this Agreement, including whether the dispute is arbitrable and the scope of this arbitration agreement, shall be finally resolved by arbitration administered by a one or more arbitrators designated by Predenting under the then-applicable rules of the American Arbitration Association (as modified herein) in accordance with the Federal Arbitration Act. The arbitration shall be governed by and construed by federal law to the fullest extent possible. Unless otherwise agreed by the parties, the arbitration shall take place in Los Angeles, CA, USA, even if this location is further than 100 miles of your permanent residence. If You reside outside the United States, then the arbitration shall take place in accordance with the American Arbitration Association Consumer Rules and Protocol. Judgment on the arbitral award may be entered in any court having jurisdiction thereof.
To the maximum extent permitted by law, should You wish to initiate a legal action against Predenting in arbitration, You waive any right or ability to be a class or collective action representative or to otherwise participate in any putative or certified class, collective or multi-party action or proceeding based on such a claim in which Predenting or a related entity is a party. Thus, You and Predenting agree that each may bring claims in arbitration against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class. Further, unless both You and Predenting agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over a representative or class proceeding.
Export: Software related to or made available by the Service may be subject to United States export controls. Thus, no software from the Service may be downloaded, exported or re-exported: (a) into (or to a national or resident of) Cuba, North Korea, Iran, Syria or any other country to which the United States has embargoed goods; or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders.
Tax: Purchases may be subject to taxes in some states. Tax rates are different from state to state. You are responsible for paying all such taxes.
Consent and Release
During your Service, Predenting may contact You for feedback related to your Service, You may be photographed or your Service recorded (collectively referred to as "Student Experience Materials"). You agree that Predenting may use the Student Experience Materials for internal and marketing purposes.
These Terms supersede all prior oral or written agreements and constitutes the entire agreement between the parties. Terms cannot be changed or modified orally. If any provision of Terms is found to be unenforceable for any reason, such provision shall be construed by limiting it to make it enforceable to the maximum extent permitted by law, and the remainder of Terms shall continue in full force and effect.
Guarantees: Unless otherwise communicated in writing, a Platinum package must be purchased, and the following criteria met to be eligible for an acceptance guarantee: You must have a minimum DAT score of 18 in all sections of the American DAT. You must meet the average science GPA and average cumulative GPA of applicants who were accepted to a dental school in the US during the previous admissions cycle. If that information is not available, data from the most recent year will be used. The student must also be a full-time student at an accredited US 4-year Institution at the time of application submission. Requests for using the guarantee must be made within 5 days of receiving final rejections, or no later than the beginning of the next application cycle - whichever comes first. Special cases that do not meet these criteria may be offered an acceptance guarantee, but must be made in writing from an official Predenting e-mail address.
Contact: All comments, queries and requests relating to these Terms and Conditions are welcomed and should be addressed as follows:
Rev. November 2019